How We Do It

How We Do It

Because we are scholar-practitioners, we base our work on proven models and methodologies. The foundations of our practice can be found in Emotional and Social Intelligence, Resonant Leadership, systems thinking, the Intentional Change Model, experiential learning and the Cycle of Sacrifice and Renewal.

Emotional and Social Intelligence

Emotional and Social Intelligence (ESI) refers to the competencies linked to self-awareness, self-management, social awareness and relationship management, which enable people to understand and manage their own and others’ emotions in social interactions. Through experiential programs, top team development and executive coaching, we help you move to the next level of leading with ESI.

Resonant Leadership

Resonance comes from our ability to use our own cognitive and biological systems to master skills of self-awareness and emotional intelligence, and to cultivate practices of mindfulness, hope and compassion. Resonant leaders understand that emotions are contagious. They use ESI to prime the pump of positive emotions to maintain focus on common goals, while effectively managing their own and others' negative emotions.

Systems Thinking

Systems thinking allows us to see the myriad players and interactions inside of an organization that produce behavior and, ultimately, outcomes. By seeing the relationship between multiple parts of a system, the critical issues and opportunities are identified and enduring solutions emerge.

Intentional Change Model

Over the past ten years, we have worked with our colleague Richard Boyatzis as he has refined the intentional change model. The model identifies how people make lasting change by focusing on motivation, experimentation, practice and supportive relationships.

Experiential Learning

Experiential Learning describes a process of “learning by doing.” As opposed to rote or didactic learning, it is the immersion of an individual in a setting that allows for a physical, emotional, and cognitive experience so concrete learning can be more readily applied.

Cycle of Sacrifice and Rewnewal

Stress arouses the sympathetic nervous system (SNS), which is healthy in small doses. However, uninterrupted, this causes us to shut down cognitively, eventually leading to compromised performance and, eventually burnout. Renewal is the antidote.

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